Johnny and his staff are truly committed to serving their customers and have the experience...We are a new startup embroidery company with not much more than a lot of ambition. After searching the net for used equipment suppliers, Super Punch caught our eye with an informative and in depth web site. The fact that they were also close to "home" was an added bonus. We called and spoke to "Johnny" and even at first contact, felt like we were important long time customers. He invited us to his store and showed us several models of machines. There was quite a variety to choose from and he was able to steer us in the right direction to meet our start-up needs. We purchased a machine and it performed flawlessly. We were so happy in fact that Johnny had to insist that we cash in on our service technician visit. We really hadn't needed it but it turned out to be helpful in ways we hadn't imagined. Business increased much quicker than we expected and six months later we turned to Super Punch again. John had the right machine for our next stage of growth and within a couple of days, it was running in our shop. Again no problems. We have not had many problems and the small ones that we have encountered have been quickly solved over the telephone. Johnny and his staff are truly committed to serving their customers and have the experience and know-how to do it... There is no doubt in my mind that we will continue to grow as a result of superior customer service and it is refreshing to know that our suppliers have the same philosophy and live by it everyday.
Thanks John
Dave Lord
Chambord Embroidery
Moes River Quebec
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| He has a good grasp of the industry and always seems to have his ear to the ground... |
| We do not hesitate to recommend them to you... |
| We started working with Superpunch when we were loooking for a used machine... |
| If you wish to give me a call, feel free to do so... |
| I know i'm not your biggest customer but... |
| You've proven that we made the right choice by going with Superpunch... |
| black SuperB thread as a gift from Super Santa... |
| We did not know anything about embroidery, and you put us on the right track... |
| We have found Super Punch to be very professional... |
| Everything under the same roof, all done online and I want to thank the Superpunch staff... |
| I wish that everyone that I have conducted business with could have such a strong desire to please.. |
| For you, it is not just a job, it is a passion... |
| Super Punch is synonomous with fast and quality service... |
| It is like with my younger brother, you can ask him anything and he will help you... |
| Your company has been able to help us with all our problems from beginning to end... |
| If anyone wants service with a personal touch, someone very easy and accomodating to deal with... |
| I will never hesitate to refer you to future buyers of embroidery machines... |
| This is a quick word to thank this entire Superpunch team who gives us a quality service... |
| We do business with Super Punch for different services... |
| The customer service is impeccable with a wonderful follow up... |
| You always provide excellent service with a high end product... |
| I would recommend all Superpunch's services and products to anybody... |
| The customer service and attention to detail keep us coming back! |
| Just a quick word to congratulate the entire Superpunch team for their reliability... |
| During the past year I have had the opportunity to use the services of Superpunch... |
| Signed by real embroiderers... |
| We also purchased a used embroidery machine from them at an excellent price/quality |
| There has been a breath of fresh air as of late at Superpunch with the addition of new products.... |
| Bravo to the entire Superpunch team... |
| I don't think we need to go anywhere else for anything... |
| Well today is your lucky day!! |
| black SuperB thread as a gift from Super Santa... |
| Surprise visit from Switzerland! |
| Hello my super hero from Embroidery Night in Canada!!! |
| If you do business with Superpunch, your clients will be satisfied! |
