Johnny,
Thank you so much for the help. Your tech was great, despite the slight language barrier (I have to admit, that's my fault for not knowing one of our national languages). I really appreciate all the help you always give us. Your service is quick, and your technicians seem to know everything that I don't. As usual, you've proven that we made the right choice by going with Superpunch from the first stitches we embroidered. After 7 years of near constant use and abuse, both of our 4 head Happy machines are virtually running like new.
Last year, during the Christmas rush, we had 4 people working 50 to 60 hours a week, and we barely got everything done. This past Christmas, we had only our 3 full timers (that includes myself) working a few extra hours a week. We finished about 30 to 40% more work, in less time. We actually got to leave early for Christmas break because of it. Only a small part of that success can be attributed to our personal efficiency, the rest belongs to Superpunch, with your superior products and impeccable service.
We're proud to support Superpunch here in Newfoundland, and will continue to do good work because of you.
Thank you,
Greg Clarke
Specialty Apparel
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