I have never had any downtime. That's worth a lot...I would recommend all Superpunch's services and products to anybody. I have been dealing with Johnny for years and have never been dissatisfied. If I have a question or problem it is dealt with immediately. I purchased my first embroidery machines and Johnny came and trained my embroidery person and was available to this day if he has a problem or question. The Happy machines arrived with the service tech. Again if any problems or questions they were available.
I have also had occasion to use Superpunch's punching services. Again with no problems and service I have come to expect. I purchased additional machine 1 1/2 years ago, one new Happy and a used Brother. Superpunch sent their tech to set up both machines and train the staff on the Brother.
I will be purchasing my next machines from Superpunch. I may get a better price on other machines, but I have in my opinion quality machines and service. I have never had any downtime. That's worth a lot.
Terry Clarke
Specialty Apparel
Mount Pearl, NFLD. |
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| The first important decision was to change our 2 machines to a 4 and a 1 head Happy machine.... |
| Both of our 4 head Happy machines are virtually running like new... |
| You just replaced some major componants of our used machine from your own warranty... |
| To let you know about all my gratitude for the excellent after sale service |
| We are on the westcoast and they are in Montreal, we had no problems and no surprises... |
| My calls were returned immediately and with the needed solution to the problem... |
| We just purchased a Happy embroidery machine from Super Punch ! |
| After having bought 3 machines of another brand, which I will not name on here... |
| I am very satisfied of the after sale service, always performed quickly and efficiently... |
| It was comforting to know that expert advice was available immediately... |
| I bought a 4 head used Tajima from Johnny and he really backs up what he says.. |
| We are very happy to have purchased our machine at Superpunch and to deal with you... |
| You will make no mistake dealing with Johnny and if you wish to give me a call... |
| Quality, price, service and professionalism are waiting for you at Superpunch! |
| As far as i am concerned, you are the norm in the field of embroidery in Quebec... |
| I had a few problems in the begining, mostly because of inexpierence... |
| The Tajima chenille machine arrived here this morning in perfect condition!!!!! |
| We have purchased a couple of used Tajima machines from Johnny... |
| We were looking for a used multi head embroidery machine... |
| I am enjoying the increased production from my second Happy machine bought from you... |
| A quick word to thank you... |
| We bought a second-hand Tajima from Super Punch and have been very satisfied... |
| I am really satisfied with the service and the quality of my used Tajima machine... |
| Recently we purchased a new 1 head Happy machine, Johnny at SuperPunch was great... |
| We decided to buy the Happy 1 head, because the machine was strong... |
| Would you buy a used car from this man? |
| I'm still glad you talked me into buying that HAPPY... |
| We needed a couple of used embroidery Tajima machines... |
| I recently purchased a second Happy machine from Super Punch |
| When disaster strikes, Superpunch does not run away... |
| I have had the chance to meet many sales reps that were more than ready to sell me machines... |
| Your professionalism has made me completely satisfied... |
| We decided to purchase the machine and Jean included a week-end of training from his technician... |
| Even though it was not your fault and the machine was damaged in shipping... |
| I would like to thank you for the personal service and the approach for the sale of a used machine.. |
| You have always answered all my concerns and questions, no matter how small they may be... |
| He invited us to his store and showed us several models of machines... |
