As far as i am concerned, you are the norm in the field of embroidery in Quebec...Dear Mr Jean Larochelle,
I am writing this letter to let you know my immense satisfaction after having bought 2 used machines from your company. Whether it is for the service ou the quality of the equipment ( Tajima and Brother), you were more than helpful and you have showed us a lot of professionalism in your work. I will never hesitate to refer you to future buyers of embroidery machines, because as far as i am concerned, you are the norm in the field of embroidery in Quebec, and i wanted to let you know that point of view. It is also appearant to me that your after sale service is as important as the sale itself, which is a rather rare thing nowadays.
In the hopes that this letters was to your satisfaction, let me offer my sincere best wishes to you and your team at Super Punch.
Jean Grenier
Owner
Attica International
Contrecoeur, Quebec
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| When disaster strikes, Superpunch does not run away... |
| I am enjoying the increased production from my second Happy machine bought from you... |
| Would you buy a used car from this man? |
| You just replaced some major componants of our used machine from your own warranty... |
| Both of our 4 head Happy machines are virtually running like new... |
| You have always answered all my concerns and questions, no matter how small they may be... |
| We were looking for a used multi head embroidery machine... |
| After having bought 3 machines of another brand, which I will not name on here... |
| The Tajima chenille machine arrived here this morning in perfect condition!!!!! |
| My calls were returned immediately and with the needed solution to the problem... |
| We decided to buy the Happy 1 head, because the machine was strong... |
| We have purchased a couple of used Tajima machines from Johnny... |
| I am very satisfied of the after sale service, always performed quickly and efficiently... |
| I have had the chance to meet many sales reps that were more than ready to sell me machines... |
| The first important decision was to change our 2 machines to a 4 and a 1 head Happy machine.... |
| To let you know about all my gratitude for the excellent after sale service |
| We are on the westcoast and they are in Montreal, we had no problems and no surprises... |
| It was comforting to know that expert advice was available immediately... |
| You will make no mistake dealing with Johnny and if you wish to give me a call... |
| We are very happy to have purchased our machine at Superpunch and to deal with you... |
| We bought a second-hand Tajima from Super Punch and have been very satisfied... |
| Quality, price, service and professionalism are waiting for you at Superpunch! |
| I'm still glad you talked me into buying that HAPPY... |
| I had a few problems in the begining, mostly because of inexpierence... |
| We needed a couple of used embroidery Tajima machines... |
| I bought a 4 head used Tajima from Johnny and he really backs up what he says.. |
| Your professionalism has made me completely satisfied... |
| I have never had any downtime. That's worth a lot... |
| I recently purchased a second Happy machine from Super Punch |
| Recently we purchased a new 1 head Happy machine, Johnny at SuperPunch was great... |
| We just purchased a Happy embroidery machine from Super Punch ! |
| I am really satisfied with the service and the quality of my used Tajima machine... |
| We decided to purchase the machine and Jean included a week-end of training from his technician... |
| A quick word to thank you... |
| Even though it was not your fault and the machine was damaged in shipping... |
| I would like to thank you for the personal service and the approach for the sale of a used machine.. |
| He invited us to his store and showed us several models of machines... |
